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JUST BECAUSE THE FUN STOPS, THE FITNESS DOESN'T HAVE TO.

Life is a little confusing right now. Just when you got those fitness goals back on track, a new wave of COVID leaves you wondering whether your fitness playground is a safe place to play.

Fear not, we’ve got you.

OUR COVID GUARANTEE

  • In the event that we’re forced to close due to Government guidelines, we’ll immediately freeze your membership, so you won’t pay for the time you’re missing out on.
  • Whilst your membership is on ice, you’ll have access to plenty of live and on demand workouts to keep you moving at home. Tackle the latest Technogym sessions, or killer cardio, core and combat classes from Les Mills, all accessible via the Village gym app. Get the app for Apple or Android.
  • Paid in advance? We’ll add on any time missed during closure, to the end of your membership, so you enjoy exactly what you paid for.
  • We're investing in cutting-edge safety measures to make your club a safe space to play. 
  • We're increasing our cleaning routines and using virus-fighting technology to keep kit and surfaces clean.

SAFETY MEASURES

To ensure you remain safe whilst getting your fitness routine covered, we've implemented a number of procedures to maintain careful social distancing.

We will be following advice from Public Health England, Scotland and Wales and will review our social distancing procedures regularly - keeping safety as our top priority.

Please do help to keep yourself, our staff and your fellow members safe, by using a sensible approach to personal space.

Social Distance.
We have redesigned the gym floor, spacing out cardio and resistance equipment to provide you with effective and safe workout areas. Where possible we have also introduced one-way routes.

Protective Screens.
We have added perspex protective screens in between cardio equipment to make working out even safer!

Pool-side.

The swimming pool and whirlpool are actively managed for bather numbers. 

Changing rooms.
In our member changing rooms a number of lockers, shower cubicles, toilets and wash basins have been taken out of service to enable necessary social distancing.

Staying in the hotel? We kindly ask hotel guests to come gym ready and to shower afterwards in their own private rooms.

 

CLEANLINESS + HYGIENE

To deter the spread of the virus, we've upped our cleaning routines and adopted advanced hygiene standards.

Top-grade cleaning, more often.
Our team will use cleaning products that are proven to kill viruses like COVID-19 in all areas, with particular attention being paid to bikes, weights, and all high-touch surfaces.

We have invested in state-of-the-art, new cleaning equipment that uses Electrostatic Technology. This revolutionary cleaning system provides an even distribution of cleaning products and total disinfectant of every surface it coats.

Our Clubs will be cleaned multiple times, on a daily basis. We are investing in significant additional cleaning hours. You will see our cleaners working in the gym and in the changing rooms.

Extra time is being allowed between classes so we can fully clean the studios ahead of the next class.

Handy products when you need them.
We are providing complimentary alcohol gel and antibacterial soap, blue roll + antibacterial spray and wipes for members to use. Please use the antibacterial wipes for cleaning resistance equipment. Wipes are also available for use in the changing rooms, for example for use after using hair dryers and straighteners. Blue roll and antibacterial spray are available for cleaning hard surface areas such as cardio equipment. Please use these products to deter the spread of the virus - protecting both yourself and other users of the gym.

Going Cashless.
Please help us stay safe by using card payments for any purchases made in club. We no longer accept cash. 

This includes Village Gym, Village Hotels and the Pub & Grill. 

A breath of fresh air.
In each of our high intensity indoor cycling Studios we have invested in a clean air solution called 'Aera Max IV' (from the phs Group) to ensure the steady flow of clean air. This chemical-free solution uses activated carbon filters that are proven and certified to absorb 99.9% of airborne viruses and contaminants within just 35 minutes of operation.

Towels.
We encourage all members to bring their own towels. However, towels are still available for Black Card members only and are now being washed at a much higher 70 degrees Celsius temperature.

No equipment rentals.
Should you need padlocks, wristbands or any sports equipment, these will be available to purchase in Leisure Club Reception. Unfortunately, these items will no longer be available for hire.

CLASSES

Post Class Cleaning
Our team will use cleaning products that are proven to kill viruses like COVID-19 in all areas, with particular attention being paid to spin studio bikes, weights, steps, yoga mats and all high-touch surfaces after every class.

We have invested in state-of-the-art, new cleaning equipment that uses Electrostatic Technology. This revolutionary cleaning system provides an even distribution of cleaning products and total disinfectant of every surface it coats.

Our class studios will be cleaned multiple times, on a daily basis. 

Extra time is being allowed between classes so we can fully clean the studios ahead of the next class.

Making Space.
We have redesigned the gym floor, spacing out cardio and resistance equipment to provide you with effective and safe workout areas. Where possible we have also introduced one-way routes.

Class Bookings.
Please make your class bookings online or via the Village Gym app.

A breath of fresh air.
In each of our high intensity indoor cycling Studios we have invested in a clean air solution called 'Aera Max IV' (from the phs Group) to ensure the steady flow of clean air. This chemical-free solution uses activated carbon filters that are proven and certified to absorb 99.9% of airborne viruses and contaminants within just 35 minutes of operation.

LOOKING OUT FOR EACH OTHER

We ask all members to...

  • Wash your hands frequently
  • Wipe down the gym kit before and after use 
  • Not to use sweat towels 
  • Bring their own toiletries, such as shower gels and shampoos for personal use
  • Not to remove cleaning materials / hand sanitiser from the Club
  • Make contactless or credit card payments rather than using cash, where possible
  • Be patient and observe all health and safety guidance and advice, and if you have any feedback please do contact a member of our team.
  • Wear a face mask where appropriate.

Staff training.
All staff have received COVID-19 training, to reassure them about the new initiatives and processes we have introduced. In addition, staff have received health & safety operating excellence training upon their return to work. Our Personal Trainers will be given specialist training so that they can deliver safe one-to-one sessions.

Staying protected.
PPE
will be available to all of our staff.  Cleaning staff will be required to wear a disposable mask and disposable gloves while performing their duties. 

Before starting work each day all team members will complete a health screening, including temperature check, to ensure they are fit for work.

Team members will wash their hands at the start of their shift and will be encouraged to frequently do so during their shift too. 

At Club Reception we have fitted a protective screen to keep our staff and members safe.

Safety first.
If you have any COVID-19 symptoms
, please do not come to the Club and be sure to follow the latest up-to-date Government advice.

If you have tested positive for COVID-19, or have knowingly come into close contact with someone who has, we ask that you do not come to the Club for 14 days or until you’ve tested negative for COVID-19.

If you feel unwell or have any concerns about coming into Village Gym, please stay home and stay safe. We’re encouraging members, Personal Trainers and our Gym Staff to limit their person-to-person contact, including hugs & high fives.

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