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We've taken the opportunity to carefully rethink our processes and to introduce a number of important and innovative initiatives, so that when we are ready to reopen our gyms, pools and class studios we can do so in the knowledge that it is safe to do so for our members and staff.

We recognise that this is just the start. We will be going 'above and beyond' UK Government guidelines to keep you safe, and will continually monitor and update our safety measures and as the situation changes. We will continue to maintain the highest cleanliness standards and adopt the best health and safety practices to keep our fitness community safe and sound.

When we get the green light, we’ll evaluate if we feel comfortable safely reopening our Clubs.

As soon as we do, we’ll let you know!

For information on the extra steps we're taking to keep our hotel guests safe, click here








To ensure you remain safe whilst getting your fitness routine covered, we've implemented a number of procedures to maintain careful social distancing.

We will be following advice from Public Health England, Scotland and Wales and will review our social distancing procedures regularly - keeping safety as our No.1 priority.

Please do help to keep yourself, our staff and your fellow members safe, by using a sensible approach to personal space.

Social Distance.
We have redesigned the gym floor, spacing out cardio and resistance equipment to provide you with effective and safe workout areas. Where possible we are also introducing one-way routes.

Class sizes.
We will continue to deliver amazing classes in our studios, and will utilise the Hotel's larger conference spaces and outdoor areas, where possible. Class sizes have been reduced in our studios. Classes have also been re-choreographed to ensure safer participation.

Capacity check.
The swimming pool will be open, and we will actively manage bather numbers.
The sauna, steam room, and whirlpool will be closed during the initial reopening phase.

Booking system.
At peak times, a simple booking system will be in operation to control usage levels on the gym floor, if directed by the UK Government.















To deter the spread of the virus, we've upped our cleaning routines and adopted advanced hygiene standards.

Top-grade cleaning, more often.
Our team will use cleaning products that are proven to kill viruses like COVID-19 in all areas, with particular attention being paid to bikes, weights, and all high-touch surfaces after every class.

We have invested in state-of-the-art, new cleaning equipment that uses Electrostatic Technology. This revolutionary cleaning system provides an even distribution of cleaning products and total disinfectant of every surface it coats.

Our Clubs will be cleaned multiple times, on a daily basis. We are investing in significant additional cleaning hours. You will see our cleaners working in the gym, cleaning in between classes and in the changing rooms

Handy products when you need them.
We are providing complimentary alcohol gel and antibacterial soap, blue roll + antibacterial spray and wipes for members to use. Please use the antibacterial wipes for cleaning resistance equipment. Wipes are also available for use in the changing rooms, for example for use after using hair dryers and straighteners. Blue roll and antibacterial spray are available for cleaning hard surface areas such as cardio equipment. Please use these products to deter the spread of the virus - protecting both yourself and other users of the gym.

Going contactless.
All payments must be contactless. We have removed the Club iPads that are used for booking classes. Please make your class bookings online, download the new Village Gym app (coming soon), or book in person at Leisure Club Reception.

We encourage all members to bring their own towels. However, towels are still available for hire (and for Black Card customers) and are now being washed at a much higher 70 degrees Celsius temperature.

No equipment rentals.
Should you need padlocks, wristbands or any sports equipment, these will be available to purchase in Leisure Club Reception. Unfortunately, these items will no longer be available for hire. .













When we reopen our Clubs, prior to gaining entry, all members will be asked to sign a Health & Safety Declaration and Waiver. Acceptance of these terms will be automatically applied when you swipe-in to access Village Gym on future visits.

We ask all members to...

  • Always respect social distancing rules when in the Club and Hotel - especially when in close, shared spaces like changing rooms or group classes.
  • Wipe down the kit after use. Drop off towels, use the bins and wipe down sinks after shaving.
  • Please bring your own toiletries, such as shower gels and shampoos for personal use
  • All payments must be made by contactless / card.

Staff training.
All staff will receive COVID-19 training, to reassure them about the new initiatives and processes we have introduced. In addition, staff will receive health & safety operating excellence training upon their return to work. Our Personal Trainers will be given specialist training so that they can deliver safe one-to-one sessions.

Staying protected
Adequate PPE will be available to all of our Staff and cleaning staff will be required to wear a mask and gloves while performing their duties. Before starting work each day all team members will complete a health screening, including temperature check, to ensure they are fit for work.

Safety first.
If you have any COVID-19 symptoms
, please do not come to the Club and be sure to follow the latest up-to-date Government advice.

If you have tested positive for COVID-19, or have knowingly come into close contact with someone who has, we ask that you do not come to the Club for 14 days or until you’ve tested negative for COVID-19.

If you feel unwell or have any concerns about coming into Village Gym, please stay home and stay safe. We’re encouraging members, Personal Trainers and our Gym Staff to limit their person-to-person contact, including hugs & high fives.

Community and love is in our DNA—but right now, this is the best way to take care of everyone. It might be a bit overwhelming at first. But trust us: As soon as that first music track starts playing, you’ll find yourself in that familiar place you know and love. That fitness and wellness club you’ve been needing now more than ever is even safer now—and we can’t wait to see you here.



Join a gym

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