LEISURE MEMBERS DISCOUNT: Standard membership of Village Gym entitles the member to 25% off treatments Monday to Friday on production of a valid membership card. 

SCHEDULING AN APPOINTMENT: To schedule an appointment for your perfect treatment, please contact our Spa Reception who will be able to guide you to the right choice. To ensure your preferred time and service is available we recommend to book in advance. All spa treatments and packages require a 50% deposit on booking. Your treatment time as advertised in the brochure includes before and aftercare as a complimentary service.

ARRIVAL TIME: Please allow sufficient time before your treatment to complete a Spa Consultation Form. We recommend you arrive at least 15mins before your treatment so that you can change, relax and enjoy the spa facilities. Please be advised that late arrivals will result in a reduction of treatment time.

LEISURE FACILITIES AND ACCESS: Guests who have reserved a Spa Day Package will be offered a robe and towel for use during their day (£10 refundable deposit required). They will also be shown around our changing and fitness facilities, including the pool area, by one of the Spa Team.

Village Gym is a state-of-the-art leisure club with the latest fitness equipment and a variety of fitness classes. You can book fitness classes with the Spa Reception on the day of your visit. Gym facilities are available to Spa Day guests, Spa Break guests, some Hotel residents and Gym members. Please bring flip-flops for use around the pool area and enquire about adult-only pool times ahead of your visit.

SPA LUNCHES: With Spa Day Packages, these will be held in our Hotel bar and restaurant areas. Clients must be fully clothed in these areas.

CHILDREN’S POLICY: We are delighted to offer treatments for children over the age of 16 years old. Please contact the Spa Team for details on treatments available for our younger guests. We would require signed permission from a parent or guardian at the treatment consultation for 16-17yr olds to receive any treatments.

CANCELLATION POLICY: Please note that your 50% deposit will be redeemed if a minimum of 48 hours advanced notice is not received to cancel or reschedule your appointment. Late arrival will shorten your treatment time. All prices are quoted in GB Pounds and are subject to change at any time.

HEALTH CONDITIONS: Kindly advise us of any health conditions, allergies or injuries, which could affect your choice of treatment when making your spa reservation. We may require a doctor’s note to give treatments.

PREGNANCY: We have specially designed treatments for expectant women past their first trimester (3 months) or nursing mothers. Please allow our Spa Team to guide you in selecting which treatments are most suitable during this special time.

VALUABLES: Village Spa accepts no responsibility for loss of valuables or jewellery at any time on the spa premises.