Village Gym Facilities
For full details of extra facilities offered, the charges and availability of these please contact the hotel directly. The following conditions apply for Village Gyms respectively.
Children – Rules within the club:
- Children under the age of 18 must be accompanied by a responsible adult at all times when in the Leisure Club
- Children’s swimming times apply. Please see the specific club page or contact the Leisure Club directly for confirmation of these times
- Children must be accompanied by their parents at all times when in, or by, the pool area
- Saunas and steam rooms, whirlpool spa, fitness studio and toning tables are not suitable for children under the age of 18
Get August Free + Kids Go Free
The Kids go free August promotion is for new members who join the Village Gym between 6th-31st August 2018. The children will get access with their parents during children’s times which may vary per club so ask in club for further details. The children will be added to their parents membership account on a flexible agreement free of charge so they can retain their membership for the duration of their parents membership. Should the parent’s cancel their membership then the children’s membership will also be cancelled. There is no limited to the amount of children that can be added to their parent’s membership. Offer ends midnight 19th August. £5 joining fee.
If a current member refers a friend or family member during this campaign period, and their friend becomes a member of Village Gym, the current member will then qualify to link their own children under 16 years old to their current membership, for free access to Village Gym facilities.
Smart Start Program
The Smart Start program is for new members only, aged 16yrs+ joining from 04/05/18. Only 1 x Smart Start Card will be issued by a member of the Village Gym team per new member. The Smart Start card must be completed with 20 or more stamps within the first 30 days of the start date of the program. The new member can receive stamps for visiting the gym, pool facilities, classes, pub/restaurant/Starbucks, a party/tribute night/new members welcome night, purchasing a leisure retail item (Speedo/Nutramino/MYZONE belt or personal training package) or for attending a FREE Health & Well Being Session or FREE Fitness Orientation. Stamps are issued at the gym reception. New members on Smart Start will receive a courtesy call. Once Smart Start is completed, the member can claim one FREE Village T-shirt and will be entered into their club's prize draw where they are a member. A prize draw will be completed each month and the winner will be notified by the Leisure Club Manager of their gym. Monthly prize differs at each Village Gym site so ask in the relevant club for details. Smart Start cards cannot be replaced if lost or damaged.
Places on the Open Weekend are subject to availability and pre-registration is required. Children may be denied access to the swimming pool due to capacity issues - please check this with your nearest club before you attend to avoid disappointment. Minimum age to use the gym is 16 years. Guests can use facilities on both Saturday and Sunday. Guests who have used a free Village Gym pass in the last 60 days do not have FREE access on Open Weekend.
Walsall Membership Offer + 1 Day Free Pass
Off-peak memberships only. Minimum age is 16 years. Only one pass per person. ID is required to gain entry to the club using your free pass. Advance booking is required to use free pass. Village Gym staff will contact you to book you in on a day/time that is suitable – subject to availability. Subject to availability. Not available to prospects who have used a Village Gym free pass in last 60 days. We reserve right to charge guest fee if customer has used a free pass within last 60 days. Only available at Village Gym Walsall.
Over 55s Membership
Membership available to people over the age of 55 only. Proof of age will be required upon first visit to the gym to benefit from this preferential rate. 12 month agreement. No Joining Fee. Membership entitles member to unlimited use of the gym during off-peak times (Mon - Fri 9am - 3pm, Sat & Sun 12pm - 10pm). Membership only available at Village Gym Nottingham. Membership subject to availability.
Young Persons Membership
You must produce authentic proof of ID such as a passport, driving licence or birth certificate to claim this membership offer. Monthly payments are taken via direct debit. Should you wish to cancel your membership, you must provide one full calendar month's notice. Sign up to this offer is only available in club. Not available online.
Refer A Friend Promotion
Current refer a friend "Bottoms Up" offer ends 31/08/18. ID must be provided on entry to the club. The referred member must join on a results membership of minimum term 12 months or annual advance paid for existing member to claim their free gift (choice of 12 bottles of wine or 6 bottles of fizz). All results subscription types included. Does not apply to Student or Black Card options. The existing member can refer multiple new members up to a maximum of 5, during the campaign period. Only adult members (18yrs+) are eligible for the gift. Cannot be used in conjunction with any other offer. Management decision is final when issuing referral gifts. Not applicable at selected clubs, Coventry, Watford, Farnborough, Warrington, Portsmouth and Maidstone.
Offer available until 30/09/18. 1 x set of Village vouchers per new joiner on a 12 month agreement. Cannot be replaced if lost or stolen. Member renewing on a 12 month agreement will also receive a £200 Village vouchers. This offer cannot be used in conjunction any other promotion and management discretion is final. Individual Village voucher T&Cs are on the reverse of each printed voucher. No joining fee offer is on selected memberships only – see online or ask in club for details. Offer excludes Portsmouth.
£200 Village Vouchers Information (T&Cs correct up to 30/09/18)
Free PT Real Results Session:
Voucher can only be used once and must be handed into a team member. Not to be used in conjunction with any other discount or offer. Voucher has no cash value. Only 1 voucher per transaction. No change given and no reproductions of the voucher will be accepted. Subject to change and availability. Offer excludes Portsmouth.
20% off Speedo:
Receive 20% off the purchase price of any Speedo retail purchase at Village Gym. Can only be used in one transaction. Can include multiple Speedo items in one transaction. Offer excludes Portsmouth.
20% off Nutramino Protein Powder:
Receive 20% off the purchase price of selected tubs of Nutramino Protein Powder at Village Gym. Can only be used in one transaction. Can only be used when purchasing in club. Offer excludes Portsmouth.
£50 off MYZONE Belt:
To claim your discount, purchase the MYZONE belt at the Village Gym reception. Offer excludes Portsmouth.
Free 15 min spa treatment:
Voucher must be handed into a team member on the day of treatment. Cannot be used with any other offer or discounts. Options are a 15min ESPA taster facial or a 15min ESPA taster massage, or alternatively the 15mins can be added as an upgrade to any payable standard treatment. Voucher must be advised at time of booking. For more information contact your local Spa directly. No change given and no reproductions of the voucher will be accepted. Subject to change and availability, Monday to Thursday only and must be booked in advance. Voucher has no cash value. Offer excludes Portsmouth.
2-4-1 on main courses in pub & restaurant:
Voucher can only be used once and must be handed into a team member. Buy one get one free on all main courses in the pub or restaurant, the lowest priced meal will be taken from the bill. Cannot be used in conjunction with any other promotional offers. This offer can be withdrawn an anytime by the discretion of the management. Voucher has no cash value. Only 1 voucher per transaction. No change given and no reproductions of the voucher will be accepted. Subject to change and availability. Offer excludes Portsmouth.
Free 500 club dish in restaurant:
Voucher can only be used once and must be handed into a team member. 1 Free 500 club dish from the a la carte menu when dining with another paying guest. 500 club dish will be substituted for a pasta dish in Buca di Beppo. Cannot be used in conjunction with any other offer. Subject to availability. One voucher per person. This offer can be withdrawn an anytime by the discretion of the management. No change given and no reproductions of the voucher will be accepted. Offer excludes Portsmouth.
2-4-1 on Sunday carvery:
Voucher can only be used once and must be handed into a team member. Buy one get one free on adults or children Sunday carvery, the lowest priced meal will be deducted from the bill. Cannot be used in conjunction with any other promotional offers. This offer can be withdrawn an anytime by the discretion of the management. Voucher has no cash value. Only 1 voucher per transaction. No change given and no reproductions of the voucher will be accepted. Subject to change and availability. Offer excludes Portsmouth.
2-4-1- on drinks in the pub:
Voucher can only be used once and must be handed into a team member. Buy one get one free on house draft beers, small glass of house wine, or glass of coke/diet coke. Offer cannot be used in conjunction with any other promotion. One voucher per person. This offer can be withdrawn an anytime by the discretion of the management. No change given and no reproductions of the voucher will be accepted. Subject to change and availability. Offer excludes Portsmouth.
£5 off in Village Pub – SCOTLAND ONLY
Voucher can only be used once and must be handed into a team member. Offer cannot be used in conjunction with any other promotion. One voucher per person. This offer can be withdrawn an anytime by the discretion of the management. No change given and no reproductions of the voucher will be accepted. Subject to change and availability.
Student memberships not available to purchase online. Student memberships not available at Portsmouth or Leeds South. For all student membership enquiries please contact your local Village Gym. Proof of student status will be required.
Black Card Membership
Includes 1 x towel per visit, priority class booking in the members club when booking online (24 hours in advance of any other members), 2 free guests passes a month and use of other Village Gyms (excluding Aberdeen and London Watford). Completion of general health questionnaire and proof of photo ID .i.e. passport, driving licence is required on entry. Black Card member guests can only use a maximum of one pass per month (i.e. The same guest can’t use both the guest passes in a single month). Black Card members (and their guests) can’t use Elstree and Aberdeen (unless member is a member at those clubs). Guests using the free pass must be accompanied by the Black Card member. All guests must complete a general health questionnaire before using our facilities. If lost, the Guest Pass cannot be replaced. Priority class booking: Black Card members have the right to book classes 24 hrs in advance of other members.
Black Card must be presented when ordering food or drinks at the pub and restaurant to qualify for the Black Card membership discount.
Free Entry Promotions: 1 / 3 / 5 / 7 day free pass or weekend pass
Whenever there is a promotion for the following free entry passes, advance booking is required (please call club to book) and the pass holder must be booked in by a Village Team member. Pass holder must be 16+ years of age. Classes are subject to availability and priority is given to members. Proof of age may be required. No cash alternative will be given. Pass holder will be required to complete a general health questionnaire on first visit and proof of ID/address is required. There is a charge for towel use. This offer is only available to new pass holders who have not used a free pass within the last 60 days. Photo ID is required to gain entry to club to use your free pass. Pass must be used on consecutive days. Printed valid passes can be redeemed in club during first visit. Club discretion is final. No photocopies will be accepted. Expiry dates apply for each promotion. One pass per person. Multiple users cannot share a free pass. Please ensure you bring your own padlock for your locker.
Gym Members 25% discount off Food & Drinks
Membership card must be presented when ordering food or drinks at the pub and restaurant to qualify for this discount.
The 25% discount is available 7 days a week. Cannot be used in conjunction with any other offer or discount. 25% valid off the total bill in the restaurant or pub. 25% off the value of a special event in the inspiration suite. For each individual order placed, a maximum of 6 guests who are dining in the pub, restaurant or at tribute nights can claim the gym member 25% exclusive discount.
For spa treatments, book direct or by using promo code GYM25 online and show your valid gym membership card on the day of your spa treatment. Available Sunday – Thursday only. Cannot be used in conjunction with any other offer or discount. Discount available against individual spa treatments only. All other standard Village Spa T&Cs apply. Membership card must be presented at the spa to qualify for this discount.
Advance class booking rights for members
Booking rights may be restricted for failure to attend a classes that was pre-booked. In this event the member will be allowed to book on the day of the class, no sooner. Persistent failure to attend may result in booking rights being removed altogether.
Village Spa online booking
A 50% deposit is required to complete all online bookings. All deposits paid online are non-refundable and non-transferable. To reschedule a treatment booked online you must contact the spa directly with at least 48hrs notice. Same restrictions apply to all online bookings regarding medical conditions – for more information please contact the spa direct or via the ‘contact us’ link.
24 Hour Gym Access
24 hour a day access is currently only available on select gym membership types in Portsmouth and Walsall.
Your Personal Information
Village Gym process personal information collected for the purposes of: dealing with your requests, providing reservation services, tailoring our services to your requirements and preferences, conducting market research surveys and providing you with information about products and services we offer. We will NOT sell this information and will only disclose it to other companies within Village Gym, Village Hotels and any suppliers we engage to process data on our behalf.
Comments / Complaints
In the event that you have any reason to complain or have any comments, you must immediately inform the hotel in question. Any verbal notification must be put in writing. If you remain dissatisfied, you must write to Customer Services within 21 days at the end of your stay giving full details of your complaint:
Village Hotels & Leisure Ltd
1st Floor Lakeview
600 Lakeside Drive
Warrington WA1 1RW