You'll no doubt have questions on how things go when you join our fitness community.

We've outlined the most popular queries to help you get to grips with Village life.

Our Member Services team are currently blasting through a high volume of email enquiries, so if you've emailed us already, please bear with us and we'll respond as swiftly as possible. (Emailing us multiple times tends to slow us down! But we will come back to you)

Otherwise, we hope you'll find what you're looking for below...