In the event that you have any reason to complain or have any comments, you must immediately inform the hotel in question. Any verbal notification must be put in writing. If you remain dissatisfied, you must write to Customer Services within 21 days at the end of your stay giving full details of your complaint:
Customer Services Village Hotels Cygnet Court Ground Floor, 230 Cygnet House Centre Park, Warrington, WA1 1PP
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