Ditch that dull nine to five for a life of fast-paced fitness action, and getting paid to spend your day in a cutting-edge club.
We're growing. So we're looking for top fitness talent to grow with us, evolving our fitness clubs to create awesome spaces to throw shapes.
So whether you're suffering a little career boredom or simply fancy a change, check out our latest vacancies and find your fit...
Our team consist of a mixed bunch of sales crusaders, operations leaders and fitness experts. Though one thing we have in common, is our dedication to making an awesome Village Health & Wellness experience.
Whether you're driving new joiners, training members on the gym floor or paving the way for club developments, you'll bring your passion for fitness and finesse, to our well oiled machine.
Aside from a cracking team of fitness fanatics, you can enjoy...
A free gym membership for you and a friend worth £1200
Discount on all overnight stays at Village Hotels
Up to 40% discount on food and drink in the Pub & Grill
Discounts on tech, fashion + high street brands
A range of well-being and healthcare benefits
We're on the hunt for those that share our passion for fitness and awesome customer standards. Whether you're a qualified fitness coach, customer fanatical call handler, sales rockstar or cleaning connoisseur, we'd like to meet you...
THE GOAL SMASHER
Love fitness? So do we. So let’s share our passion for all things fitness with our members, to ensure they have everything they need to achieve their goals.
Working alongside the Leisure Club Operations Manager and Team Leaders, you’ll create a slick member experience that keeps the results coming (and the members too!)
A real ‘people person’, you’ll introduce newcomers to the club through gym orientations and inductions, deliver some of our leading fitness classes, plus ensure the club is in tip top shape, through monitoring of the pool area and first class cleanliness.
Whether you’re coaching, cleaning or co-ordinating a class, you’ll share your passion for top tier standards, and create an environment our members just love coming back to.
THE CREATOR OF HAPPINESS
One thing's for sure, we look after our members. So we want customer-centric folk to help keep our members happy, as part of our Central Head Office team.
Whether you're on the phone tackling membership queries, or responding to burning questions via email, you'll offer service with a (virtual) smile and a 'can do' approach to member care.
You'll be a key cog in the Village member experience, ensuring newcomers have everything they need to make the most of their membership, and that existing members stay happy, whilst they stay healthy.
There'll be plenty of communication, through web chat, phone and digital channels, plus daily data cleansing to ensure our member info is slick and accurate.
Our members thrive not just on having a great space to throw shapes. They stay for the community spirit and top notch customer care. Be a part of it and make our experience that bit more awesome.
THE SMOOTH OPERATOR
A natural leader, you’ll understand what makes a workplace great, and motivate your teams to push boundaries, through killer customer service, seamless operations and a passion for all things fitness.
You’re super organised, so you’ll have no problem multi-tasking to ensure all key areas are tackled, from managing the poolside to coaching members on the gym floor.
You have a passion for helping others perform to their maximum potential, whether that’s a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast paced fitness industry. They’ve got your back.
And we’ve got yours. Ready?
THE LIFESTYLE CHANGER
The first step on the road to fitness, is making the decision to get started.
Joining a gym is a little like dating. You want to know what you’re committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you’re dreaming of.
So, as Membership Advisor, it’s your job to ensure a perfect match.
You’ll bring that vibrant personality and oh-so-loveable nature to showcase our facilities to potential new members. You’ll get to know what they’re looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven.
You love meeting new people, so you’ll enjoy getting to know potential new members, by phone, or in person when you give them a grand tour of the club.
You’ll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals.
THE EXPERIENCE PERFECTOR
people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed.
So you’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll just love to stay on top of your game.
You recognise that our members have a certain standard when it comes to their fitness experience. So you’ll be hell-bent on making it one that keeps the smiles coming. Expect a varied day-to-day that includes cleanliness, hygiene, refining our awesome guest experience and taking care of the pool area, such as responding to poolside alarms.
THE WARM WELCOME
Our Leisure Receptionist gives the very first impression of our Village experience. So no pressure, but your greeting sets the standard for the service our members and guests will receive from then on in. Let’s make it one to remember!
With a friendly personality and a ‘can do’ attitude, you’ll greet members and guests on arrival and be the first point of call by phone. You’ll thrive on ensuring top notch customer service, ensuring our members have everything they need and that enquiries are dealt with effectively.
You love a chat, and you understand what makes a great customer experience, so you’ll get to know our members, and ensure they make the most of what Village life has to offer.
On a day to day basis, expect to be meeting, greeting, taking bookings to introduce new people to the club, resolving queries and keeping our members happy.
You’re not a receptionist… you’re a Creator of Happiness!
THE CREW CONTROLLER
As Leisure Team Leader, it’s your job to keep both our members happy, through efficient process and a dedication to customer excellence. Plus our team of fitness fanatical crew, to ensure you’re getting the very best out of the people around you.
A natural leader, you’ll understand what makes a workplace great, and motivate your teams to push boundaries, through killer customer service, seamless operations and a passion for all things fitness.
You’re super organised, so you’ll have no problem multi-tasking to ensure all key areas are tackled, from managing the poolside to coaching members on the gym floor.
You have a passion for helping others perform to their maximum potential, whether that’s a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast paced fitness industry. They’ve got your back.
And we’ve got yours. Ready?
