CLASSES QUESTIONS
WHAT'S HAPPENING, WHEN
AND HOW TO GET BOOKED ON.
CLASSES
What classes do you have?
We have a timetable packed with the latest Les Mills workouts, plus a variety of holistic, combat, HIIT, step, cardio and cycle classes.
You'll find more about our fitness classes.
Does the latest Government advice regarding gathering of no more than 6 apply to classes?
The latest advice refers to social gatherings and events. You may still attend our classes which are effectively socially distanced, though you will need to book online first. The exception being, in Scotland where fitness classes are no permitted. Fear not, you can still enjoy our On Demand workouts via the Village Gym app!
If you are reducing capacities in group exercise classes, will I still be able to get a space?
Class capacities will be reduced to allow for social distancing, meaning fewer spaces in each class. The Club will monitor attendance levels regularly, and will do their best to ensure that there are enough classes available to meet member demand. Wherever possible, Clubs will also use alternative spaces within the Hotel, to allow additional members to be able to attend.
I don't feel safe being in the class studio.
We've been busy putting plenty of processes in place to ensure you still enjoy your favourite classes. Floor markings have been put in to aid social distancing, and we keep 15 minutes in between every class for a through clean of the studio and kit.
In our cycle studios, we've installed cutting edge air filtration systems to decontaminate the studio.
Can I bring my own yoga mat?
Sure if you like. Though please don't be offended if we ask you to use our products to clean it before class. They're much more powerful than domestic cleaning products so we like to ensure it's super safe.
BOOKING CLASSES
How can we book classes?
Classes are bookable in advance via our new Village Gym app, or via the Member's Area. If you don't have an account set up to use the Member's Area, drop into Club and a member of the team will get you set up.
The gym floor doesn't require booking however we will have a maximum capacity for each club and once this number is reached, new attendees will be asked to wait.
Why don't the login details that I use on the website work on the App?
Your online account (for our website) and your App account are not the same and therefore may not work automatically.
How do I set my App login?
Follow our steps and you'll find full details of how to get set up on the app. If you had a Mywellness account that you used in our clubs in the past, you can use those details.
How do I access Village Live classes?
Select 'Village Live' from the drop down list of facilities at the top of the page and choose your class from the timetable. Hit Book.
The website is down, I can't book!
We're aware that there have been some issues with the website which has prevented some members from accessing the Member's Area. We're working on getting this fixed!
Will Black Card members get priority booking?
Black Card advance booking rights remain the same, with 10 days advance booking available. Should you wish to upgrade to this option please contact memberservices@village-hotels.com