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IF YOU HAVE NOT RECEIVED YOUR LATEST VOUCHERS

For answers to any queries on your vouchers please speak to the team on club reception who will assist.

We understand that you're keen to know when you'll receive them, however any queries sent via email or social media will be subject to a response time of up to 14 days. We apologise for the wait and thank you for your patience.

English Members have been informed that due to club closures, no vouchers will be issued in November. October vouchers were extended until 15th December 2020. Vouchers via email will resume in December.

Glasgow Members also did not receive a voucher in November due to local lockdown restrictions. Vouchers will be sent out in December.

Welsh clubs, Aberdeen and Edinburgh received vouchers in November as usual, as no lock down restrictions affected these areas. If you did not receive yours, please contact your club.

WON A MERRY FITNESS HAMPER? VOUCHER DETAILS...


Click here for details of the individual vouchers within your hamper if you’re a winner!

ENGLISH MEMBER LOCKDOWN VOUCHERS

Applicable if on a qualifying membership.

The following vouchers can be collected from 7th December - available to members in England who joined between 1st-19th October. Vouchers must be collected by 31st December 2020 from Leisure Club Reception.

These vouchers can also be issued to English members who joined in October on the 10 day for £10 reduced membership offer, the ‘Switch Your Gym’ promotion, or who joined between 20th-31st October. Vouchers for these members can be collected from 4th January 2021. Vouchers must be collected by 30th January 2021 from Leisure Club Reception.

ONE NIGHT STAY FOR TWO

One night stay on a room only basis in a standard double room - based on 2 people sharing.

All optional extras will be chargeable.

Multiple vouchers may be used for complimentary stays of more than 1 night.

Valid for stays on all days of the week - subject to availability. Blackout dates apply.

When making the booking reservation online at village-hotels.com you must enter the promotion code VHLCM.

No bookings can be made via Hotels or the Central Reservations Team. Bookings must be made by 31/01/21 and voucher is valid for stay dates up to 31/10/21.

You must be a current Village Gym member (and show your card) plus surrender this voucher at check-in. Failure to do so will result in your room being charged to you at the current room rate of the day.

This Offer is not transferable or assignable. Lost Vouchers cannot be replaced. Voucher has no alternative cash value.


£20.00 PUB & GRILL VOUCHERS

Offer applies to main courses in the Village Pub and Grill or Buca di Beppo (available at selected Village Hotel sites). Excludes Starbucks.

The cost of the lowest priced meal will be deducted from the total bill.

Minimum 2 people dining. Maximum of 4 people can use one voucher.

Voucher can only be used once and must be handed into a Village team member up on ordering.

Cannot be used in conjunction with any other promotional offer or discount.
Voucher has no cash value.
Only one voucher will be accepted per transaction.
No change given and no reproductions of the voucher will be accepted.

Cannot be used to cover payment during any Village Hotel Christmas or New Year’s Eve events.

Expiry date 28th February 2021.

7 DAY GUEST PASS
Pass is valid for 7 consecutive days.

Pass provides peak and off-peak access to gym floor, swimming pool and classes – please note that places are subject to availability and priority is given to members.

24/7 access is not included for Pass Holders.
Must be a minimum of 18 years old. Proof of ID/address is required along with proof of age if under 25.

Pass is non-transferable and non-refundable.

You must complete a General Health Questionnaire prior to using facilities.

There is a charge for towel use.

If you want to use a locker please bring a minimum £5 deposit and we will issue you with a wristband or padlock.

Club Management’s decision to admit or deny a Pass holder is final.

The Leisure Club Manager will at their sole discretion terminate a pass or temporary membership card should a serious or repeated breach of Club rules and conduct occur. In such circumstances the Pass Holder will also be banned from gaining access on another date by using either a Paid or Free Pass.

ONE HOUR PERSONAL TRAINING SESSION

Expiry date: 31.1.21

Free Personal Training session is for 1 hour.

We will do our best to appoint your preferred personal trainer, subject to their availability - but cannot guarantee your choice of trainer.

You must book your training session a minimum 48 hours in advance.

Voucher can only be used once and must be handed into a Leisure Team Member when making your booking.

You must be a minimum of 18 years old to use this Voucher.

Voucher is non-transferrable and can only be used by current Village Gym members.

You will not be able to redeem this Voucher if you fall into arrears, are banned from the Club for any reason or until your membership comes out of suspension.

Voucher has no cash value and no refund will be offered.

No reproductions of the Voucher will be accepted.

Cannot be used in conjunction with any other offer.


£5 STARBUCKS VOUCHER
Expiry date: 31.1.21

Please make sure you present your Starbucks Voucher to a Team Member when placing your order and making your purchase. Starbucks Voucher will taken by the team member - it cannot be used on more than one occasion.

A minimum spend of £5 is required to redeem the voucher.

​Starbucks Voucher can be used per transaction.

Starbucks Voucher only valid at Village Hotel locations. All Village Hotels include an onsite Starbucks, with the exception of Village Hotel Liverpool. Liverpool members can use their Starbucks vouchers at any Village Hotel or behind the bar in the Pub & Grill at Village Hotel Liverpool.

Offers cannot be claimed or used in conjunction with any other promotion or discounted products.

 

MONETARY VALUE DINING VOUCHERS VIA EMAIL

The following T&Cs refer to vouchers issued via a 3rd party instructed by Village Gym, in denominations of £30 / £20 / £10 / £5.

Village Gym are running various promotions whereby the member may receive the following vouchers via email only, in the form of a QR code:

Pub and Grill Vouchers

£30, or £20, or an additional £10 vouchers over a 10 month period.

Equating to either £200 or £300 depending on the joining offer/promotion in which the member either joined or recommitted on to a 12 month membership.

Starbucks Vouchers

These will be issued £5 a month over a 12 month period, to members that qualify for this promotion.

Each voucher can only be used during one transaction. No change will be given. QR code must be shown to the bar tender or barrister at time of placing your order. 

Each voucher will expire after 30 days once delivered to recipients' inbox.

Members cannot use the vouchers in conjunction with any other discount or voucher.

Members cannot request their 25% off member discount in the Pub and Grill, when using the monetary value of each QR code.

Only full priced items off the menu can be purchased when using the QR code vouchers in one transaction.

If vouchers are un-used, the recipient will not be able to carry over the vouchers after the 30 day expiry date.

Pub and Grill vouchers CANNOT be used solely for alcohol only. Alcoholic drinks must be purchased with food.

If you have not received your FIRST voucher by the dates shown here, please contact us. 

It is the members responsibility to ensure that the correct email address is held within their members account. To check this, log online. Or if you do not yet have an online account you can activate it via our login. If you cannot create an online account, please speak to the team at Leisure Club Reception who will assist you.

Please note that we can only issue these vouchers via email - we cannot print and deliver to members across the UK. However, on each QR code there is a unique number. You can relay this number at the till in the Pub and Grill upon making your order, to redeem your voucher.

If a members email address is inaccurate / misspelt and the voucher is not received, we are not eligible to resend a new voucher. So please check your membership contact details in club or via the website.

If a member falls into arrears, or freezes their membership, then the next set of vouchers will not be issued until arrears are cleared or the membership is unfrozen.

Please note that vouchers will not be back-dated to cover the arrears/frozen period.

 

ONE NIGHT STAY FOR TWO 

One night stay on a room only basis in a standard double room - based on 2 people sharing.

All optional extras will be chargeable.

Multiple vouchers may be used for complimentary stays of more than 1 night.

Valid for stays on all days of the week - subject to availability. Blackout dates apply.

Please have a selection of dates to choose from when making your booking.

When making the booking reservation online at village-hotels.com you must enter the promotion code VHLCM.

No bookings can be made via Hotels or the Central Reservations Team. Bookings must be made before 30th December 2021 and is valid for stays up to this date.

You must be a current Village Gym member (and show your card) plus surrender this voucher at check-in. Failure to do so will result in your room being charged to you at the current room rate of the day.

This Offer is not transferable or assignable. Lost Vouchers cannot be replaced. Voucher has no alternative cash value.

Standard Terms for Hotel Stays 

  • This Offer will expire at the time stated.  If it is not booked or used during this time it will expire. 
  • Your account must not be suspended, frozen or in arrears at the time you use this Voucher.   If it is you will not be entitled to the benefit of this Offer.  
  • This Offer cannot be claimed or used in conjunction with any other promotion or discounted products.
  • This Offer can only be used once. 
  • This Offer is not transferable or assignable to anybody else. 
  • Lost Vouchers cannot be replaced.  
  • The Offer has no alternative cash value.

This Offer can be withdrawn or modified at any time at the sole direction of Village or the Hotel.  This may include restrictions on the days of the week that bookings can be accepted, changes to the booking window, or limitations on the Hotels participating in this promotion

£5 STARBUCKS VOUCHERS

We will issue qualifying members with twelve £5 Starbucks Vouchers. Total value of Starbucks Vouchers will be £60.00.

Starbucks Vouchers will be emailed to qualifying members in the first week of each month to the email address provided to Village Gym by each member.

Each Voucher is valid for 4 weeks from date of issue.

Please make sure you present your Starbucks Voucher to a Team Member when placing your order and making your purchase. Starbucks Voucher will be scanned so it cannot be used again.

A minimum spend of £5 is required to redeem the voucher.

​Each Village Gym member can use only one Starbucks Voucher per calendar month and in all cases only one Starbucks Voucher can be used per transaction.

Starbucks Voucher only valid at Village Hotel locations. All Village Hotels include an onsite Starbucks, with the exception of Village Hotel Liverpool. Liverpool members can use their Starbucks vouchers at any Village Hotel or behind the bar in the Pub & Grill at Village Hotel Liverpool.

Offers cannot be claimed or used in conjunction with any other promotion or discounted products.

To qualify for each Starbucks Voucher you must be a current adult member of Village Gym during the month you are redeeming each voucher. 

Standard Terms

  • You must be a current adult member of Village Gym during the month that you are redeeming each Voucher. 
  • Your account must not be suspended, frozen or in arrears at the time you use this Voucher.   If it is you will not be entitled to the benefit of this Voucher.  
  • Offers cannot be claimed or used in conjunction with any other promotion or discounted products.
  • Vouchers are non-transferable and non-assignable to anybody else. 
  • Lost or invalidated Vouchers cannot be replaced.  
  • No change will be given when the Voucher is used.  This means you must spend the full value of the Voucher in each transaction.  If the transaction is more than the Voucher value you must pay the difference.  If it is less than the Voucher value no change will be given. 
  • Voucher must be surrendered so it cannot be used again. ​
  • The Voucher has no alternative cash value.
  • Reproductions Vouchers will not be accepted and will be challenged by the Hotel. 
  • This offer can be withdrawn or modified at any time at the sole direction of VIllage or the Hotel. 

e sole direction of VIllage or the Hotel.

LOCKDOWN VOUCHERS

Start Date: 25th July 2020 for Clubs in England, 10th August 2020 for Clubs in Wales and 31st August 2020 for Clubs in Scotland.

Offer End Date: 21 days after Club opens

Applicable if on a qualifying membership

The following vouchers can be collected from 7th December to members in England who joined between 1st-19th October. Vouchers must be collected by 31st December 2020 from Leisure Club Reception.

You must have been a Village Gym member prior to 21st March, 2020 to qualify. Your membership must be unfrozen before you can claim the offer (this will be done automatically when we reopen for the majority of people; unless you have requested to extend it beyond our reopening date). 

To receive your £200 Rewards (as Pub & Grill / Restaurant Vouchers) you must provide a valid email address within 21 days of the Club reopening - so we can email you a link to claim your Vouchers. Only one voucher each month will be sent to each individual email address. Members sharing an email address on their membership account will need to register a second email address to receive both sets of vouchers.

These vouchers cannot be used in conjunction with the Government 'Eat Out To Help Out' initiative.

Anyone aged 16-17 can only use this voucher when accompanied by a parent or guardian.

The following adult membership types are eligible for this offer 

  • Results 
  • Flexible
  • Corporate
  • Young Persons and Student Memberships
  • Advance Pay Subscriptions

One Month Memberships, Complimentary Memberships and Village Staff are excluded from this promotion.  

You will also be excluded from claiming this offer if you are in arrears. 

If you have a joint Village Gym and VWorks membership you will be able to claim this offer once only.

If a member claims the £200 + 1 Night Stay offer and subsequently they decide to upgrade/extend their existing Results Peak or Results Off Peak membership agreement then they will be provided with additional vouchers to a value of £300 - i.e. An additional £100 for food & drink in Pub & Grill / Restaurant, an extra Free One Night Stay, Starbucks and ON Nutrition Vouchers, a pair of Tribute Night Tickets and a pair of Wine Tasting Evening Tickets. 

How it works

We will issue qualifying members with 10 (ten) £20 P&G/restaurant vouchers, worth a total of £200, unless members choose to sign a new Peak (Gold) or Off Peak Results membership extension / upgrade contract - in which case they will be issued with an additional £300 worth of Village Vouchers i.e. a total of £500 rewards.

Only one set of Village Vouchers will be issued per members email address.

Vouchers will be start to be issued from the second month of membership for new members, and for existing members from 4 weeks after qualifying for the offer. Vouchers will be sent to the email address provided to Village Gym by each member. 

Each Village Voucher is valid for 30 days from date of issue.

Village Vouchers cannot be used on the following special dates - Christmas Eve,​ ​Christmas Day, ​Boxing Day, ​New Year​'​s ​Eve, New Year's ​Day​, Valentine's Day, Mother's Day.​

Each Village Gym member can use only one P&G/restaurant voucher per calendar month and in all cases only one Village Voucher per transaction.

Each Village Voucher can be used at the Pub & Grill or in the Buca di Beppo restaurant (at selected Hotels only). 

Vouchers can be used to purchase drinks but only as part of a food order. 

A minimum spend of the face value of the voucher (£10/£20) is required to redeem the voucher.

Vouchers cannot be used at Starbucks.

Please make sure you present your Village Voucher to a Team Member when placing your order and making your purchase. Village Voucher must be surrendered to a Team Member when placing your order and will be scanned so it cannot be used again.

You will need to prove that you are currently a Village Gym member, so must produce a valid membership card when using your Voucher. 

This Offer is not transferable or assignable. Lost Vouchers cannot be replaced. Voucher has no alternative cash value. For full T&Cs see villagegym.co.uk

Vouchers cannot be backdated.

This offer can be withdrawn or modified at any time at the sole direction of Village or the Hotel.

FREE NHS/ARMED FORCES LUNCH VOUCHER

Valid for one free main dish from the Pub & Grill menu. Drinks​, Steaks ​and Desserts​ ​are excluded.

Offer ends:

31st Aug for English & Welsh clubs

30th Sept for Scottish clubs

Meal must be taken at lunchtime, between 12.00 and 3.00pm, on any day of the week. Maximum group size is 4. Voucher must be signed and dated by the Village Gym Leisure Club Manager - otherwise it is invalid.

You must produce proof of your employment by the NHS, Emergency Services or British Armed Forces when presenting your Village Free Lunch Voucher.

Voucher must be used within 30 days of issue. Promotion excludes current Village Gym members and Staff. Vouchers are non-transferable and non-assignable.

Lost Vouchers cannot be replaced. No change will be given when the Village Voucher is used. Voucher has no alternative cash value. Reproductions will not be accepted and will be challenged.

Offer cannot be claimed or used in conjunction with any other promotion or discounted products. This offer can be withdrawn or modified at any time at the sole direction of Village or the Hotel.

OPTIMUM NUTRITION CREDIT

A £5 ON Nutrition credit will be applied to your account every month for 12 months (Total £60 credit).

You can use only one ON Nutrition Voucher per calendar month

ON Nutrition credit can only be used for one transaction and must be used to purchase ON Nutrition products.

You must be a current adult member of Village Gym during the month that you are redeeming each credit.

Your account must not be suspended, frozen or in arrears at the time. If it is you will not be entitled to the benefit of this credit.

Offer cannot be claimed or used in conjunction with any other promotion or discounted products.

Credit is non-transferable and non-assignable to anybody else.

Unclaimed credit cannot be rolled-over into another month.

No change will be given when the credit is used. This means you must spend the full value of the credit in each transaction. If the transaction is more than the value of the credit you must pay the difference. If it is less than the credit value no change will be given.

The ON Nutrition credit has no alternative cash value. This offer can be withdrawn or modified at any time at the sole direction of Village or the Hotel.

 

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